Training for City Employees
Workday Business Processes
There are two (2) Workday business processes to support Flexible Work Arrangement:
1. Request Flexible Work Arrangement: To submit a request to your manager, and schedule days for telework.
2. Time Entry: The option to add Location: Remote Work under Additional Worktag when completing the Time Entry business process.
Review the step-by-step video demonstrations and the job aids below for assistance with completing the business processes.
Request Flexible Work Arrangement
Job Aid: Request Flexible Work Arrangement
Time Entry for Telework Exempt Employee
Job Aid: Time Entry for Telework Exempt Employee
Time Entry for Telework Non-Exempt Employee
Job Aid: Time Entry for Telework Non-Exempt Employee
Required Telework Policy Training :
** Required Course** The City of Baltimore is committed to increasing employee productivity and improving talent recruitment by providing employees with work alternatives that enable employees to meet their personal and professional needs. Teleworking is a work alternative that the City offers to eligible employees when it is beneficial to both the City and its employees. In this training you will learning about eligibility for telework, types, terms, responsibilities, and more.
Additional Training Resources :
These courses, available to City employees through Workday Learning, are designed to improve work skills. Subjects range from “Building Customer Relationships in a Virtual Environment” to “Establishing Effective Virtual Teams.”
A series of job aids and tip sheets are available to City employees to help everyone improve their digital skills. Support includes:
Collaboration tools (like Microsoft Teams, SharePoint, and OneDrive)
Productivity tools (like Excel and OneNote)
Communication tools (like Outlook)
City employees can also explore the Workday Learning Library and take recommended courses like:
Excel 365 (2023): Getting started in Excel 365 | Learning - Workday (myworkday.com) – covers how to navigate the ribbon, inputting and editing data, removing data as you edit worksheets, using templates, and sharing worksheets with other users. 44 min.
Getting to know the Office 365 web portal | Learning - Workday (myworkday.com) – covers the web portal, services, spaces, and apps; configuring your account settings and editing your account profile; and activating Office desktop apps. 39 min.
Topics cover everything from the basics (What is SharePoint?) to practical tips for individuals who manage SharePoint sites as workspaces. City Employees can take courses, and we encourage advanced users to participate in community discussions as a way to learn best practices and improve their skills.
Word
Excel
OneDrive
Signing in & Setting Up in OneDrive for Business 2020 | Learning - Workday (myworkday.com)
Using the Storage Tools in OneDrive for Business 2020 | Learning - Workday (myworkday.com)
Teams
Getting started in Teams 2023 | Learning - Workday (myworkday.com)
Creating & managing meetings in Teams 2023 | Learning - Workday (myworkday.com)